Restaurant Host/Hostess

BLK SWAN

Restaurant - 2.5 Baltimore, MD Job Details Part-time $16 - $18 an hour 9 hours ago Benefits Employee discount Flexible schedule Qualifications Serving clients Sales transaction processing Greeting customers High school diploma or GED Cash register operations Payment processing in food service Venue guest services POS systems Full Job Description We are looking for experienced qualified candidates to fill our Host/Hostess position at our restaurant, BLK SWAN located in Baltimore's Harbor East location. The Host role will greet guests as they enter and show them to their table or waiting area. The ideal candidate for this role should be comfortable standing for long periods and managing a very busy shift. The specific duties and responsibilities include but are not limited to:

Host/Hostess Responsibilities:

Greeting guests as they enter and putting them on a waiting list as necessary. Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. Helping out with other positions in the restaurant as needed. Providing great customer service. All other duties assigned.

Required Skills/Abilities:

Ability to provide top-notch customer service in a fast-paced environment. Ability to handle money accurately and operate a point-of-sale system. Ability to work in a busy/high volume restaurant environment.

Education and Experience:

High school diploma or equivalent is desirable. Restaurant experience preferred. Previous Hosting experience preferred.

Physical Requirements:

Able to work in a standing position for long periods of time.

Pay:

$16.00 - $18.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person