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ZipRecruiter | HHM Hotels | HospitalityOnline.com

Host

Entry-Level JobVerifiedNo experience needed

Career Insights for Host / Hostess

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Scorecard

Based on Maryland data

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What they do

A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.

$29,692 / year median in Maryland

+5% projected growth

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Job Description

Host
Job DescriptionJob DescriptionOverviewOpportunity:
HostGreet and escort guests to restaurant tables in accordance with established guest service and sustainability standards.

Your Growth PathFood Server or Guest Service Agent
  • Restaurant Supervisor or Front Office SupervisorYour FocusMeet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.
Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.

Maintain proper set-up of the dining room.

Assist as needed or requested with service. Receive records and make any necessary arrangements for reservations and special functions in the restaurant.

Follow sustainability guidelines and practices related to HHM's Earth program.

Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

Perform other duties as requested by management.

Your Background and SkillsHigh school diploma or equivalent .Previous customer service experience preferred.

Work Environment and ContextWork schedule varies and will include working on holidays and weekends.

Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching.

What We BelievePeople Are Our Capability
  • Hearts That Serve
  • Only Excellence
  • Stay Nimble
  • Own It