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Royal River Grill House

Lead Host

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What they do

A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.

$35,249 / year median in Maine

+12% projected growth

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Job Description

Showtime Hospitality is looking for Lead Host candidates for multiple high-volume locations. We seek Lead Host candidates who are interested in a career in the restaurant industry with a company who supplies a supportive and nurturing environment where they can learn and grow. Starting pay commensurate with experience and includes tips! Lead Hosts support the management team by overseeing all aspects of the host stand, reservations system and coordination of guests during highest volume shifts. Evenings, weekends and holidays required. Call to confirm all reservations as they come in throughout the week. Move reservations in the system to optimize and increase reservations ahead of shifts Works with reservation system to move reservations and manage walk-ins to maximize sales Ensures excellent first and last impressions of all guests Maintains VIP/special requests list and works with MOD in communicating those notes to servers Follows guest requests as often as possible, alerting MOD when requests cannot be granted Ensures proper menu management and printing off menus Trains all hosts Oversees all function requests as the coordinator and guest contact once event is approved by General Manager Together, our Lead Host works as a team with management to ensure the best possible overall guest experience while keeping a highly professional, efficient, and motivated host staff.
WHY SHOWTIME HOSPITALITY?
We build professional teams that are built on mutual respect in a supportive, family environment. While days, nights, weekends and holidays are required, we offer flexible schedules and encourage a strong work/life balance. We close on Christmas Eve, Christmas, and Thanksgiving to allow our employees time to celebrate with their families. We offer a competitive salary with a structured path of career advancement and development program. Full health, dental, 401K and other benefits - reduced rates after 3 years. Two weeks of paid vacation with rollover options. Employees receive 70% off food while working or while dining in any of our locations (Tuscan Bistro, Tuscan Table, Sicilian Table, Royal River Grill House) We are as committed to our employees as we are to our guests. All locations have free employee parking. Lead Host candidates must be dedicated team members who lead by example and have high standards of service and integrity. Candidates should have 3+ years of hosting and reservation management experience. The successful candidate must also have strong interpersonal and communication skills with strong attention to detail. Interested candidates should send a resume and a cover letter that tells us why you think you'd be a good fit!
Pay:
From $20.00 per hour
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Referral program Vision insurance
Experience:
Host/hostess:
3 years (Required)
Work Location:
In person