Restaurant Host/Hostess - AM or PM Shift

Restaurant Host/Hostess - AM or PM Shift Holiday Inn Grand Rapids Downtown - 3.7 Grand Rapids, MI Job Details Part-time | Full-time From $15 an hour 1 day ago Benefits 401(k) On-the-job training Employee assistance program 401(k) matching Employee discount Flexible schedule Qualifications Guest relations Customer inquiry handling Food & beverage industry Stocking Restaurant experience Food Handler Certification Full Job Description We are seeking a friendly, polished, and professional Host/Hostess to be the welcoming face of our full-service restaurant, Burger Theory. As the first point of contact for guests, you'll play a key role in creating a warm and inviting dining experience. If you take pride in hospitality, have great communication skills, and enjoy working in a fast-paced environment, we'd love to have you on our team. This is a part-time or full-time position, for AM or PM shift. Weekend availability is required.

Responsibilities:

Greet and seat guests in the restaurant in a warm and professional manner Manage seating charts, waitlists, and reservations as needed. Maintain a presence at the host stand area when not performing other duties Maintain cleanliness and order at the host stand, entryway, and dining area Assist with guest inquiries regarding the menu, hotel services, and local area Operate and monitor the grab-and-go market, including restocking items and keeping the area clean and organized throughout shift Handle basic point-of-sale transactions for grab-and-go purchases Ensure food and beverage items in the market are stocked, correctly priced marked, and comply with FIFO stocking standards every shift Communicate with restaurant and front desk teams to ensure seamless guest service Support additional front-of-house needs during peak periods

Qualifications:

Previous host, retail, or food & beverage experience preferred Comfortable handling light sales transactions and using a POS system Strong multitasking skills and attention to cleanliness and presentation Ability to lift up to 25 lbs and stand or walk for extended periods Customer-focused with a friendly and proactive attitude Flexible availability including mornings, evenings, weekends, and holidays Knowledge of basic food handling and safety practices (certification is a plus) Why Join our Team? Competitive hourly pay, with tips! IHG hotel discounts globally Supportive team environment with growth opportunities Meal discounts and employee perks On-the-job training provided Apply now and help us deliver an exceptional dining experience at Holiday Inn Grand Rapids Downtown - Burger Theory!

Job Types:

Full-time, Part-time Pay:

From $15.00 per hour

Benefits:

401(k) 401(k) matching Employee assistance program Employee discount Flexible schedule

Work Location:

In person