Responsibilities:

Greet and seat guests in the restaurant in a warm and professional manner Manage seating charts, waitlists, and reservations as needed. Maintain a presence at the host stand area when not performing other duties Maintain cleanliness and order at the host stand, entryway, and dining area Assist with guest inquiries regarding the menu, hotel services, and local area Operate and monitor the grab-and-go market, including restocking items and keeping the area clean and organized throughout shift Handle basic point-of-sale transactions for grab-and-go purchases Ensure food and beverage items in the market are stocked, correctly priced marked, and comply with FIFO stocking standards every shift Communicate with restaurant and front desk teams to ensure seamless guest service Support additional front-of-house needs during peak periods

Qualifications:

Previous host, retail, or food & beverage experience preferred Comfortable handling light sales transactions and using a POS system Strong multitasking skills and attention to cleanliness and presentation Ability to lift up to 25 lbs and stand or walk for extended periods Customer-focused with a friendly and proactive attitude Flexible availability including mornings, evenings, weekends, and holidays Knowledge of basic food handling and safety practices (certification is a plus) Why Join our Team? Competitive hourly pay, with tips! IHG hotel discounts globally Supportive team environment with growth opportunities Meal discounts and employee perks On-the-job training provided Apply now and help us deliver an exceptional dining experience at Holiday Inn Grand Rapids Downtown - Burger Theory!

Job Types:

Full-time, Part-time Pay:

From $15.00 per hour

Benefits:

401(k) 401(k) matching Employee assistance program Employee discount Flexible schedule

Work Location:

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