Job Overview We are seeking an energetic and welcoming Host/Hostess to be the first point of contact for our guests, creating a positive and memorable dining experience from the moment they arrive. In this vital role, you will manage restaurant reservations, greet guests with enthusiasm, and ensure smooth seating and guest flow. Your exceptional customer service skills and organizational abilities will set the tone for a vibrant and hospitable environment. This paid position offers an exciting opportunity to showcase your hospitality talents and contribute to a dynamic team dedicated to guest satisfaction. Duties Welcome guests warmly upon arrival, providing friendly and professional service with excellent phone etiquette. Manage restaurant reservation systems, including Aloha POS or Micros POS, ensuring accurate booking and seating arrangements. Coordinate seating plans efficiently to optimize table turnover while maintaining guest comfort. Answer incoming phone calls promptly, assist with reservation inquiries, and handle guest requests with clear communication. Maintain organized waitlists, monitor table status, and communicate effectively with servers and kitchen staff. Uphold food safety standards by ensuring proper handling of menus and maintaining cleanliness in the host area. Support guest relations by addressing questions or concerns courteously, fostering a welcoming atmosphere. Experience Previous experience as a host/hostess or in food service is highly preferred, demonstrating familiarity with restaurant operations. Experience with restaurant reservation management systems such as Aloha POS or Micros POS is advantageous. Strong communication skills are essential for interacting confidently with guests, team members, and management. Basic math skills are necessary for managing waitlists, seating calculations, and POS transactions. Proven organizational skills to handle multiple tasks efficiently during busy service periods. Knowledge of hospitality standards, guest services, and food safety protocols enhances your ability to deliver exceptional guest experiences. A background in restaurant or hospitality environments will help you thrive in this lively role that values energetic customer engagement. Join us as a Host/Hostess and be the friendly face that makes every guest feel valued! Your enthusiasm and professionalism will help create memorable dining moments while supporting our team's success in delivering outstanding service every day.

Pay:

$15.00 - $22.00 per hour

Work Location:

In person