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DL
Douglas Lake Bar & Steakhouse
Host/Hostess
Entry-Level JobVerifiedNo experience needed
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Based on Michigan data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$27,218 / year median in Michigan
+9% projected growth
Job Description
Job Overview We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, providing exceptional hospitality and ensuring a welcoming atmosphere. This role requires excellent communication skills, a passion for guest services, and the ability to manage reservations efficiently. Duties Greet guests warmly upon arrival and provide them with menus. Manage the seating chart and ensure that tables are set up appropriately for incoming guests. Answer phone calls with professionalism, taking reservations and providing information about the restaurant. Assist in maintaining cleanliness and organization of the front-of-house area. Collaborate with servers and kitchen staff to ensure smooth service flow. Handle guest inquiries and concerns promptly, ensuring a positive dining experience. Utilize POS systems effectively to manage orders and reservations. Qualifications Previous experience in food service or hospitality is preferred but not required. Strong customer service skills with a focus on guest relations. Familiarity with POS systems, and Open Table. Excellent phone etiquette and communication skills. Ability to multitask in a fast-paced environment while maintaining attention to detail. A friendly demeanor with a passion for helping others. Flexibility to work various shifts, including evenings and weekends as needed. Join our team as a Host/Host and be part of creating memorable experiences for our guests!