Find Jobs
Find Jobs Near You – Available Work in Your Location
Casino Guest Service - $19/hr + Shift Differential
Career Insights for Host / Hostess
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Minnesota data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$28,466 / year median in Minnesota
+3% projected growth
Job Description
AI Summary & Insights Summary Insights Casino Guest Service - $19/hr
+ Shift Differential The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it. Casino Guest Service - $19/hr
+ Shift Differential The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Description Pay Rate:
$19.00 an hour with $2.00 an hour additional shift differential on swing and grave shift
ESSENTIAL DUTIES AND RESPONSIBILITIES
Welcome guests, answer questions and provide information and support to guests Input, update and maintain accurate player information in the casino management system Issue Island Passport club cards for club members Be knowledgeable about and provide guests with information regarding Island Passport club membership, property-wide events and other property amenities Redeem cash, prizes and comps for guests following department guidelines Meet goals as established by management Maintain a working knowledge of promotional systems Performance point and promotion adjustments following department guidelines
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
High School Diploma/GED or equivalent experience
Preferred Knowledge and Certification:
1-year hospitality or guest service experience, preferably in casinos
Required Skills:
Accurate and detail oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication and problem solving skills Proven high guest service skills Proficient computer skills Microsoft Office (Word, Excel and Outlook) and
Windows Required Abilities:
Ability to work in a fast paced environment Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to follow established dress code policies and practice good personal hygiene Ability to speak in a clear, concise and pleasant voice Ability to retain large amounts of information regarding the property and its amenities Ability to read and write English
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel, stoop and twist Must be able to push, pull and grasp objects occasionally Must have the ability to independently lift up to 25 pounds occasionally Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals High volume direct public contact