Host/Hostess Smashed Burgers And Cocktails - 1.0 Holly Springs, NC Job Details Part-time $22.40 an hour 17 hours ago Qualifications Food service health code compliance Phone communication Table assignment Basic math Greeting customers Client inquiry handling Answering guest questions Food sanitation practices Host/hostess experience Cash register Organizational skills Reservation systems Payment processing in food service Guest rapport building Safety standard operating procedures POS systems Communication skills Entry level Client interaction via phone calls Full Job Description Job Overview We are seeking an energetic and welcoming Host/Hostess to join our vibrant hospitality team! In this dynamic role, you will be the first point of contact for our guests, creating a warm and inviting atmosphere that sets the tone for an exceptional dining experience. Your enthusiasm, organizational skills, and excellent communication will ensure smooth seating operations and guest satisfaction. This paid position offers an exciting opportunity to develop your hospitality skills while contributing to a lively and customer-focused environment. Duties Greet guests promptly with a friendly attitude, making them feel valued and comfortable from the moment they arrive Manage restaurant reservations efficiently using restaurant table management systems such as Aloha POS or Micros POS Coordinate seating arrangements to optimize table turnover while maintaining guest comfort and satisfaction Answer incoming phone calls with professionalism, providing information about wait times, reservations, and general inquiries while practicing proper phone etiquette Maintain organized waitlists and communicate wait times clearly to guests Assist with guest services by addressing special requests or needs to enhance their dining experience Support food safety and hygiene standards in all guest interactions and station management Qualifications Prior experience as a host/hostess or in food service is highly preferred Strong communication skills with the ability to engage positively with diverse guests Knowledge of restaurant reservation management and restaurant table management systems such as Lavu POS is advantageous Basic math skills for managing waitlists, bills, and POS transactions Excellent organizational skills to handle multiple tasks efficiently in a fast-paced environment Familiarity with POS systems and food safety protocols to ensure smooth operations Demonstrated customer service orientation with a friendly, professional demeanor Join us in creating memorable dining experiences by providing outstanding guest relations! This role is perfect for individuals passionate about hospitality, eager to develop their skills, and committed to delivering exceptional service in a lively restaurant setting.

Pay:

$22.40 per hour

Work Location:

In person