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MO
Martinis on Broadway
Restaurant Host/Hostess
Career Insights for Host / Hostess
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Based on New Jersey data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$30,880 / year median in New Jersey
+12% projected growth
Job Description
Job Overview We are seeking an energetic and welcoming Restaurant Host/Hostess to be the first point of contact for our guests. In this vibrant role, you will create a warm and inviting atmosphere by greeting guests, managing reservations, and coordinating seating arrangements. Your enthusiasm and excellent communication skills will ensure every guest feels valued and comfortable from the moment they arrive. This position offers a dynamic environment where your hospitality skills can shine, contributing to memorable dining experiences for all patrons. Responsibilities Greet guests promptly with a friendly and professional demeanor, setting a positive tone for their visit Manage reservations efficiently using POS systems such as Aloha POS or Micros POS, ensuring smooth seating flow Coordinate seating arrangements to optimize table utilization while accommodating guest preferences and special requests Answer incoming phone calls with courtesy, providing information about the restaurant and reservation options Assist guests with seating, answer questions about menu items, and provide exceptional guest relations throughout their visit Maintain cleanliness and organization of the host stand area, ensuring a welcoming environment at all times Collaborate with servers and kitchen staff to ensure seamless service flow during busy hours Qualifications Previous experience as a host or hostess in a restaurant or food service environment is preferred Strong customer service skills with the ability to communicate clearly and professionally Familiarity with restaurant POS systems such as Aloha POS or Micros POS is advantageous Excellent phone etiquette and guest relations skills are essential Ability to handle multiple tasks efficiently in a fast-paced setting Hospitality or hotel experience is a plus, demonstrating adaptability in guest-focused roles Knowledge of restaurant operations, serving protocols, and guest services enhances your effectiveness in this role Join us to deliver outstanding hospitality experiences! We value energetic individuals who thrive in lively environments and are passionate about creating memorable moments for every guest. This paid position offers an exciting opportunity to develop your hospitality career while contributing to our vibrant team.