FULL TIME - Community Host / Party Host

About Us Small Town Play Café® is a place for families to thrive, designed with adults and children in mind. It's a unique combination: an enjoyable indoor play space for young children and an elevated café for parents and caregivers. Our space exudes a unique blend of playfulness, charm, and modern sophistication, inviting children and adults to feel right at home. From our thoughtfully-designed play features to our comfortable parent seating and friendly staff who greet you like old friends, every detail makes our guests feel special. We believe in celebrating joy and the magic of making memories together. Our mission is to create a sense of community for local families, by offering a social, safe, and clean environment for young children to play, learn, interact, and grow. To help fulfill this mission, we are seeking a warm, energetic, and enthusiastic full-time Community Host . In this role, you will: Provide stellar customer service and hospitality to our guests, while proactively anticipating customer needs Support building our community by engaging with members and building relationships with families visiting our space, becoming a friendly and familiar face Educate customers about our offerings, including our play area and admission options, birthday parties and other events, memberships, specialty classes, as well as food and beverage offerings Serve as a barista + café staff making coffee, espresso-based drinks, and other specialty beverages, and heating and serving food at our café counter. No barista experience is required. We'll teach you everything you need to know. Greet customers, check customers in, and handle purchases through our Point of Sale system Clean and maintain an enjoyable play environment by regularly picking up toys and sanitizing play equipment, and monitoring and engaging with children utilizing our play area Help maintain our high standards for cleanliness and safety across the entire facility, including the café, play area, party area, and restrooms Serve as a party host on weekends

Role Requirements:

Must have flexible availability (AM and PM on weekdays and weekends) Prior work experience in hospitality, early childhood activities, food service, or another related field is highly preferred. Training will be provided for all functions, including coffee preparation and café service The ideal hire is responsible, prompt, loves spending time with children and interacting with customers, and has a high sense of urgency, with comfort working in a fast-paced environment. Warm, friendly and pleasant demeanor, especially when interacting with children and caregivers Ability to juggle multiple tasks at once while maintaining an even keel in a busy environment Growth mindset and desire to learn new skills on the job Strong attention to detail and desire to provide a white-glove event experience for our host families and their guests Organize materials needed for each party ahead of time to ensure a smooth setup process. Setup and breakdown of party area before and after each party, including plates, napkins, cups, centerpieces, party backdrops, and balloon decor Monitor the play area to ensure safety protocols and play area rules are respected by all guests Keep parties on schedule, ensuring setup, cleanup and the party are delivered on our timed schedule Parties are hosted Fridays at 5:00pm, and Saturdays & Sundays at 1:00pm, 3:00pm, and 5:00pm. Additional working hours may be required for party planning, setup and cleanup. Hourly wage for is commensurate with experience, starting at $16 - $20 + tips

Job Type:

Part-time Pay:

$16.00 - $20.00 per hour

Benefits:

Employee discount Flexible schedule

Shift:

4 hour shift 8 hour shift Day shift Morning shift Application Question(s): Why are you interested in working at Small Town Play Café? (short answer) Ability to

Commute:

Westfield, NJ 07090 (Required)

Work Location:

In person