Casino Hospitality Host - (Harrahs Laughlin)

View More Jobs Casino Hospitality Host - (Harrah's Laughlin) Laughlin, NV, United States (On-site) Be the First to Apply

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary Join the Caesars Entertainment Family Why Harrah's & Tropicana Laughlin Are the Employer of Choice At Harrah's & Tropicana Laughlin, our team members create unforgettable experiences for our guests every day. When you join us, you become part of a company that values exceptional service, meaningful connections, and Caesars Entertainment's signature Family Style Service. What Sets Us Apart

• Earn Your Bachelor's Degree for FREE through Caesars Entertainment and our university partners
• Student Loan Debt Assistance to help lighten your financial load
• A People First Culture where every team member is valued
• Affordable Medical, Dental & Vision Plans with flexible options
• 401(k) with Company Match to support your long term financial goals
• Caesars Entertainment's Signature Family Style Service that makes our workplace feel like home
• Paid Time Off so you can recharge
• Exclusive Discounts on hotel stays, dining, entertainment, retail, and more Hospitality Host - Harrah's Laughlin Beach Resort Job Summary The Hospitality Host is responsible for managing all aspects of the guest journey while on property, ensuring an exceptional and personalized experience from arrival through departure.

This role partners seamlessly with Account Executives, Sales Executives, and Flight Sales Executives to coordinate pre- and post-trip planning. Hospitality Hosts are dedicated to delighting guests by exceeding expectations through gracious, enthusiastic, and authentic service. This role focuses on building strong guest relationships, fostering loyalty, and delivering memorable experiences for guests not assigned to Executive Casino Hosts. How You Will Create the Extraordinary How You Will Create the Extraordinary

• Greet guests throughout the casino and actively participate in social events and special promotions
• Build and maintain strong relationships with guests to inspire loyalty and repeat visits
• Anticipate guest needs and coordinate event reservations, transportation, and accommodations
• Collaborate closely with Account Executive, Sales Executive, and Flight Sales Executive teams to ensure seamless guest experiences
• Use sound judgment in accordance with established comp and expense guidelines
• Handle guest concerns and difficult situations with professionalism, calmness, and discretion
• Proactively identify service gaps and take immediate action to resolve issues
• Continuously seek opportunities to improve service delivery and operational efficiency
• Communicate programs and services effectively to internal partners and stakeholders
• Stay informed on all property events, promotions, and market activities
• Track performance of existing services and support new initiatives
• Fully comply with company policies, procedures, Code of Commitment, and regulatory requirements What You Will Need
• Must be 21 years of age or older
• Proficient in English (written and verbal)
• Proficient with iOS devices
• Strong interpersonal and relationship-building skills
• Ability to inspire confidence and demonstrate authenticity in guest and team interactions
• Strong decision-making skills, particularly related to guest service and comp distribution
• Flexible availability, including nights, weekends, and holidays
• Gaming License required
• Alcohol Awareness Card required Physical & Mental Demands
• Ability to lift up to 30 lbs. and push or pull up to 50 lbs.
• Ability to multitask in a fast-paced, high-energy environment
• Ability to grasp, hold, reach, bend, and use a step stool
• Strong hand-eye coordination
• Visual range must include both near and far distances
• Auditory awareness within the immediate environment
• Ability to climb stairs and move quickly throughout the property
• Mobility to walk and stand for extended periods during shifts Be Part of Something Legendary If you're passionate about delivering exceptional guest service, building meaningful relationships, and creating unforgettable experiences, we invite you to join Harrah's & Tropicana Laughlin.

Become part of a team where service excellence and hospitality truly come to life.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Apply Now Job Info Job Identification 84758 Job Category Sales and Marketing Job Schedule Full time Locations Harrah's Laughlin (On-site)