Job Description
Position Title:
Cultural Programming Host Villa Roma Resort & Conference Center Reports to: Cultural Programming Lead Overseen by: Cultural Programming Director Compensation:
$18-$20/hr, Non-Exempt Villa Roma is seeking a highly organized, hospitality-forward, and culturally engaged Cultural Programming Host to support the execution and on-site coordination of Villa Roma's evolving Cultural Programming initiatives, including entertainment programming, wellness experiences, seasonal activations, retreat programming, and special projects. This role serves as the primary on-property representative for Cultural Programming and plays a critical role in ensuring all experiences are executed with operational excellence, strong guest engagement, and clear interdepartmental communication. The ideal candidate is proactive, detail-oriented, calm under pressure, solution-oriented, and comfortable working in a fast-paced hospitality environment with dynamic schedules and evolving programming needs. They must be able to communicate constructive feedback positively, professionally, and operationally. Position Overview The Cultural Programming Host will work directly under the Cultural Programming Lead and in coordination with the Cultural Programming Director to support the execution of all cultural, entertainment, and wellness programming across the property. This is not a traditional 9-5 role. Working hours are directly tied to the operational timing of Cultural Programming activations and experiences. The position requires on-property presence during scheduled programming, including evenings, weekends, holidays, retreat experiences, and special events. Programming coverage may include:
Live entertainment Family programming Seasonal activations Cultural events Wellness programming Health & Horizon retreat experiences Guest workshops and classes VIP activations Additional Cultural Programming special projects Key Responsibilities On-Site Programming Coordination Serve as the on-property representative for all Cultural Programming activations Ensure programming spaces are properly prepared prior to guest arrival Coordinate operational flow and guest experience execution during activations Support setup, vendor arrival, talent check-in, transitions, and strike/load-out as needed Maintain strong communication between Programming and operational departments throughout activations Assist with guest flow, audience management, and overall on-site experience support Interdepartmental Coordination Coordinate closely with: Front Desk Operations Team Marketing & Sales Food & Beverage Team Daily Activity Manager Nighttime Host Assist in ensuring all departments are aligned on programming timing, guest expectations, operational needs, and scheduling updates Communicate changes, delays, or operational concerns in real time Coordinate with Marketing and Operations to ensure all guest-facing communication materials are properly displayed and updated across the property, including: Flyers Digital screens Signage Daily schedules Activity boards Additional promotional and communication channels Vendor, Talent & Guest Communication Serve as the primary on-site communication coordinator for: Performers Wellness practitioners Entertainers Booking contacts Production vendors Additional programming partners Assist with talent hospitality and on-site logistics Help maintain a professional and welcoming environment for all cultural partners and guests Coordinate guest check-in for ticketed or RSVP-based events and experiences Experience Assessment & Reporting Share post-event assessments and operational feedback directly with the Cultural Programming Lead Complete nightly reporting for each Cultural Programming activation and event Track and document: RSVP totals Actual attendance numbers Guest engagement observations Operational challenges Vendor or talent feedback Overall execution notes Maintain attendance records and guest check-in tracking for ticketed or RSVP-based experiences Assist in identifying opportunities for future programming improvements and guest experience enhancements Qualifications Previous hospitality, events, entertainment, cultural programming, or guest experience preferred Strong communication and interpersonal skills Excellent organizational and multitasking abilities Comfortable working evenings, weekends, and flexible operational schedules Ability to remain calm and solution-oriented in fast-paced environments Ability to communicate operational feedback constructively and professionally Strong attention to detail and guest experience Familiarity with live event coordination, wellness programming, or hospitality operations is a plus Schedule & Availability This role requires a flexible schedule based on programming and operational needs. Candidates must understand:
This is not a standard office-hours role Evening and weekend availability is required Presence is required during active Cultural Programming experiences and retreat programming Schedule timing will fluctuate based on programming calendar and operational priorities Ideal Candidate The ideal Cultural Programming Host is: Hospitality-driven Culturally curious Operationally minded Guest-focused Highly communicative Adaptable and proactive Solution-oriented and collaborative Comfortable giving and receiving constructive feedback professionally Comfortable serving as an ambassador for the Cultural Programming department on property Villa Roma is building a dynamic and elevated cultural and wellness programming platform, and this role will be instrumental in helping bring those experiences to life on property each week.
