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Steamy Dumpling

Hostess/busser

Job Description

Job Overview We are seeking an energetic and welcoming Hostess/Busser to join our vibrant hospitality team! In this dynamic role, you will be the first point of contact for our guests, creating a warm and inviting atmosphere while efficiently managing restaurant reservations and guest seating. Your enthusiasm and organizational skills will ensure smooth table management, exceptional guest relations, and a seamless dining experience. This paid position offers an exciting opportunity to develop your hospitality skills in a lively environment dedicated to guest satisfaction. Duties Greet guests with a friendly and professional demeanor, providing excellent customer service from arrival to departure Manage restaurant reservations using popular table management systems such as Aloha POS or Micros POS, ensuring accurate seating arrangements Escort guests to their tables, maintaining a welcoming atmosphere and providing menus promptly Assist servers by clearing and resetting tables efficiently, ensuring cleanliness and food safety standards are upheld Answer phone inquiries with proper phone etiquette, taking reservations or providing information about the restaurant's offerings Support the front-of-house team by organizing waitlists and managing guest flow during busy hours Maintain organized dining areas, ensuring all tables are set according to hospitality standards and guest needs are met promptly Experience Previous experience as a host/hostess or in food service is preferred but not required; enthusiasm for hospitality is key Familiarity with restaurant reservation management systems such as Aloha POS or Micros POS is highly desirable Strong communication skills and the ability to handle phone calls professionally are essential Basic math skills for handling guest counts, bills, and POS transactions confidently Demonstrated organizational skills to manage multiple tables and reservations efficiently Knowledge of food safety practices and restaurant operations enhances your ability to deliver exceptional guest services Experience with POS systems like Aloha POS or Micros POS is a plus but training will be provided Join us in creating memorable dining experiences! We value energetic team players who thrive in fast-paced environments, possess excellent communication skills, and are passionate about delivering outstanding guest relations. This role offers a fantastic opportunity to grow within the hospitality industry while contributing to a lively, welcoming atmosphere for all our guests.
Pay:
$19.00 - $23.00 per hour
Work Location:
In person
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