Host/Hostess 3299 Franklin Avenue, Millbrook, NY 12545 From $16 an hour

•Part-time, Full-time

HOUSE OF

STEFASHostess

•

Job Description Position:

Hostess /

Guest Relations Location:

House of Stefas

•

Millbrook, NY Department:

Front of House Position Overview At House of Stefas, the Hostess is the first point of contact and sets the tone for the entire guest experience. We are looking for a polished, friendly, organized, and hospitality-driven individual who understands the importance of making every guest feel welcomed, valued, and taken care of. Our goal is to deliver an exceptional dining experience from the moment guests walk through our doors until the moment they leave. Key Responsibilities Guest Reception & Hospitality Welcome every guest warmly and professionally upon arrival. Manage guest arrivals, reservations, seating, and waitlists. Escort guests to their tables and introduce them to their server when appropriate. Maintain a professional, welcoming, and attentive presence at the entrance. Handle guest questions, special requests, and concerns with courtesy. Reservations & Seating Management Manage reservations through Resy and maintain accurate seating information. Coordinate table assignments and rotation to ensure balanced service. Communicate reservation notes, VIP arrivals, special occasions, and guest preferences to management and service staff. Monitor table availability, pacing, and guest flow throughout service. Coordinate walk-ins and manage wait times accurately. Communication & Teamwork Maintain constant communication with management, servers, and back servers. Keep the front entrance, host stand, and waiting areas clean and organized. Assist with coordinating special requests and guest accommodations. Communicate any service issues or guest concerns to management immediately. Professional Standards Maintain a polished appearance and professional demeanor at all times. Be punctual, dependable, and prepared before every shift. Maintain knowledge of the restaurant, menu, hours, and special events. Protect the privacy of guests and maintain discretion with VIPs. Follow all House of Stefas service standards and operating procedures. Expectations Exceptional customer service and interpersonal skills. Strong communication and organizational abilities. Ability to multitask in a fast-paced, high-end restaurant environment. Attention to detail and the ability to anticipate guest needs. Professional, positive, and team-oriented attitude. Previous restaurant or hospitality experience preferred. Our Philosophy At House of Stefas, hospitality is not simply a job responsibility; it is the foundation of everything we do. Every guest deserves to feel important. We believe in genuine hospitality, attention to detail, teamwork, and creating memorable experiences. The Hostess plays an essential role in bringing that philosophy to life.

Our standard:

Every guest welcomed. Every detail matters. Every experience counts.

Pay:

From $16.00 per hour Expected hours: 20.0

•50.0 per week

Work Location:

In person