Front Desk Coordinator - Salon and Spa Host

Are you the kind of person who lights up a room? Do you genuinely love making people feel welcome? Do you have the tech-savvy and organizational chops to keep a busy, upscale salon running seamlessly? If so, we want to meet you. We're hiring a Salon & Spa Host to be the face of our award-winning Aveda salon in Utica Square. This is a front-of-house role where your personality, attention to detail, and ability to master our booking systems are just as important as your love of beauty. High performers here aren't just hosts — they become trusted advisors to our guests and key contributors to our retail and service sales goals. Daytime, evening, and weekend availability required. What you'll do Greet every guest with warmth and intention: you set the tone for their entire experience the moment they walk through the door Own the reservation system: schedule, confirm, and manage appointments with precision, keeping the team's day running on time Handle a high volume of inbound calls and booking requests quickly and accurately, answering questions about services and pricing with confidence Actively retail Aveda products by listening to guests' needs and making personalized, knowledgeable recommendations Stay current on Aveda's full product line — new launches, features, and benefits — so recommendations are always credible and compelling Process transactions accurately using point-of-sale software, handling cash, card, and other payment types Keep the reception area and retail displays immaculate and visually appealing at all times Collaborate closely with stylists, spa service providers, and other team members to coordinate seamless guest experiences Support general salon upkeep including cleanliness, organization, and inventory control Who you are Genuinely outgoing and people-driven: you build rapport effortlessly and guests remember you Technologically fluent: you pick up new software quickly, stay organized under pressure, and manage multiple tasks without dropping the ball A strong communicator: both in conversation and in writing, you're clear, professional, and warm

Detail-oriented:

you notice what others miss and take pride in getting things right the first time Polished and professional: you understand upscale environments and naturally reflect that in your appearance and manner Available when guests need us: evenings and weekends are part of the role, not exceptions Qualifications Previous experience in customer service, front desk, receptionist, retail, or hospitality roles — salon or spa experience is a strong plus Comfortable using reservation/booking systems and point-of-sale software (we'll train you on ours, but familiarity matters) Passion for the beauty industry and genuine curiosity about Aveda products and the people who love them Proven track record of showing up on time, following through, and doing excellent work without being micromanaged Why join us We're one of Tulsa's most respected Aveda salons, rooted in Utica Square and known for exceptional guest experiences. Our team is collaborative, skilled, and genuinely proud of the work we do. If you're looking for a front desk role that challenges and rewards you — not just a place to answer phones — this is it. Health insurance, PTO, holiday pay, and more offered for eligible employees.

Pay:

From $12.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Shift:

Day shift Evening shift

Work Location:

In person