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La Hacienda Real Mexican Restaurant

Cashier/Hostess

Career Insights for Host / Hostess

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Based on Oregon data

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What they do

A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.

$32,678 / year median in Oregon

+7% projected growth

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Job Description

Job Overview We are seeking a friendly and efficient Host/Cashier to join our team. In this role, you will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring a smooth dining experience. You will manage reservations, greet guests, take phone orders, pack orders and handle cash transactions with accuracy. Your ability to communicate effectively and provide exceptional customer service will be key to enhancing our guests' experience. Duties Greet guests warmly upon arrival and manage the seating process. Handle reservations and maintain an organized waitlist. Provide menus and inform guests about daily specials or promotions. Process cash and credit transactions accurately using the POS system. Address guest inquiries and concerns promptly to ensure satisfaction. Collaborate with waitstaff to ensure timely service delivery. Maintain cleanliness and organization of the host stand and dining area. Assist in managing phone calls, providing information, and taking reservations as needed. Take phone orders/pack orders Skills Strong customer service skills with a focus on guest relations. Experience in food service or restaurant environments is preferred Excellent communication skills to interact effectively with guests and team members. Ability to multitask in a fast-paced environment while maintaining attention to detail. Knowledge of phone etiquette for handling inquiries professionally. A positive attitude and willingness to work as part of a team.
Job Types:
Full-time, Part-time Pay:
$15.05 - $22.00 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person