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Twisted Olive
Host
Entry-Level JobVerifiedNo experience needed
Career Insights for Host / Hostess
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Scorecard
Based on Pennsylvania data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$30,009 / year median in Pennsylvania
+4% projected growth
Job Description
Host Twisted Olive - 2.7 Bethlehem, PA Job Details Part-time $12 an hour 3 hours ago Benefits Flexible schedule Qualifications Table assignment Greeting customers OpenTable Appointment scheduling Venue guest services Full Job Description Job Overview We are seeking an energetic and personable host to create a welcoming atmosphere for our guests and ensure smooth seating and reservation management. As the first point of contact, you will play a vital role in delivering exceptional guest experiences by managing reservations, coordinating seating arrangements, and maintaining efficient communication between guests and staff. Your enthusiasm and organizational skills will help foster a lively, hospitable environment where every guest feels valued from the moment they arrive. Responsibilities Greet guests warmly upon arrival, providing friendly and professional customer service. Manage restaurant reservations using OpenTable. Coordinate seating arrangements to optimize table utilization and reduce wait times. Answer incoming phone calls with proper phone etiquette, taking reservations and addressing guest inquiries. Maintain organized waitlists and communicate wait times accurately to guests. Assist with guest relations by addressing concerns promptly and courteously. Support food service staff by ensuring smooth flow of guest seating and reservation updates. Skills Strong customer service skills with excellent communication abilities. Ability to handle phone communication professionally and efficiently. Knowledge of food safety standards and hospitality best practices. Organizational skills to manage multiple tables, reservations, and guest requests simultaneously. Demonstrated ability to foster positive guest relations and provide memorable hospitality experiences.