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Food Service Host
Career Insights for Host / Hostess
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Scorecard
Based on Pennsylvania data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$30,009 / year median in Pennsylvania
+4% projected growth
Job Description
Join our team of Life Changers! Magee - Women's Hospital of UPMC is hiring a Casual Food Service Host. This position will work variable shifts. Rotating weekend and holiday availability is required to support the hours of operation. Excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today!
Purpose:
Responsible for ensuring guest satisfaction with food service utilizing customer service skills. Delivers and serves nutritionally appropriate and attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures in all aspects of job.
Responsibilities:
+ Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
+ Adheres to department procedures regarding the operation of all food service equipment.
+ Communicates customer complaints and concerns effectively with other health care team members.
+ Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
+ Serves patient meal tray using the designated department script, to include proper patient identification.
+ Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.
+ Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
+ Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control. Work permit required if under 18 years old.
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
Benefits
- Dental Insurance