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WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary iGaming is growing by the minute, and with the Caesars Empire behind us, the future is bright at Caesars Digital! We believe an intricate piece of our rapid growth is the quality of our digital VIP program. It is of the utmost importance to us that our VIP iGaming Executive Hosts provide the family-style service our guests have become accustomed to through their many visits to our beloved properties. If you have experience in offering white-glove service via consistent phone calls, creative emails, and thoughtful text messages, paired with a background in the casino industry, we want to speak with you! How You Will Create the Extraordinary Manage a dedicated book of business of our highest value iGaming customers. Analyze and maintain proper player reinvestment ratios. Extend VIP-exclusive iGaming promotions. Build meaningful relationships through 40 - 50 phone calls per day. Strategically email and text extend offers, promotions, and events. Educate guests on the importance of VIP along with providing them dedicated gaming resources. Support teammates in the office five days a week, Monday through Friday. Execute strategic marketing campaigns designed to enhance our guests' gaming experience. Organize and make reservations to our properties nationwide on behalf of your VIP guests. Attend meetings with leadership to ensure you are supported and equipped to perform your job at the highest standard. Maintain healthy growth amongst all gaming metrics for the business you're responsible for. Engage in actions that are ethical and in full compliance with all applicable laws, regulations, and company policies. Identify compliance risks and take actions necessary to eliminate or minimize these risks. Champion within the organization a commitment to honesty, integrity, and responsible corporate behavior. What You Will Need Three+ years' experience in Executive Hosting, preferably iGaming. Bachelor's Degree or equivalent work experience. Knowledge of iGaming required. High level of energy, enthusiasm, and passion for improving the VIP experience. Experience in Microsoft Office, Salesforce, understanding analytics dashboards, and gaming technologies. Must be able to obtain a gaming license in all jurisdictions Caesars casinos operate in. Must be able to commute to the office each day.

ADDITIONAL REQUIREMENTS

Impressionable conversations that are not easily forgotten by the recipient. Empathy and listening skills to identify when a player may not be responsibly gaming. Positive attitude even when faced with stressful and frustrating situations. Creative thinking to create well-received VIP-exclusive marketing campaigns. Leadership to not only keep yourself motivated but also your fellow teammates. Knowledge in casino products and wagering strategy. Professional yet personable, paired with discipline on when to use which. Technologically inclined with the aptitude to learn new systems and software. Must have manual dexterity and coordination to operate office equipment including, but not limited to, computers, telephone/headset, etc. Must be able to work in moderate to loud noise conditions. Must be able to make telephone calls for extended periods (minimum 40+ calls/day).) Must be able to lift up to 15 pounds. Must be able to tolerate areas containing secondhand smoke. Must be able to work for long periods of time, under fluorescent lighting. Must be able to work at a desk, for most of the day, in a seated position. Must be able to spend most of the day working off computer monitors and operating a keyboard. Although most of the position will be spent seated at a desk, there will be occasions where the candidate must be able to remain on one's feet for long periods of time, and/or walk for long distances. Must be able to travel as needed. Must be able to meet business demands on weekends when necessary. The salary range for this position is $75,000.00 - $79,000.00 USD, which is dependent on a several factors including relevant experience, geography, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k)-matching program; among other employee benefits. This role includes paid Personal Time Off and paid company holidays. About Us At Caesars Digital, We Don't Just Play the Game — We Set the Standard. As a proud part of Caesars Entertainment, the world's premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence. We believe every Team Member should be treated like royalty because We Are All Caesars . This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers. From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we're building something extraordinary. And we want you to be part of it. Ready to make your mark on the Empire? Explore our open roles and discover how you can help shape the future of gaming. Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Apply Now Job Info Job Identification 88967 Job Category Sales and Marketing Job Schedule Full time Locations Jersey City Office (Hybrid)