Host

Managing bookings, either in person, over the phone, or online Providing waiting times to customers who are not pre-booked Creating an appropriate atmosphere for guests that's in line with the restaurant image Providing a point of contact for customer feedback and helping to resolve any customer issues within reason Providing personalised service and assistance for large parties of guests and VIPs Ensuring cleanliness and hygiene standards are met in the front of house area Assisting with the opening and closing of the restaurant Learning the food and beverage menu (not required) Ability to deal with customer requests in a timely and positive manner Self-motivation and positivity to greet guests warmly regardless of the time of day Teamwork skills to help take on tasks outside of their specific job description and to help other team members with service Practical front of the house knowledge Ability to stay on their feet for long periods of time, both early in the morning and night late at night Knowledge of restaurant management systems

Job Types:

Full-time, Part-time Pay:

$16.00 - $20.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person