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Job Description
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.
Work Shift:
Varies (United States of America)
Scheduled Weekly Hours:
0
Compensation:
Union Position:
No Department Details Summary As the first point of contact for our guests, the Host is responsible for creating a welcoming atmosphere while managing the flow of the dining spaces. In addition to traditional hosting duties, this role supports the team by assisting with food running and bussing tables as needed during peak times or to ensure a seamless guest experience. The Host is responsible for certain duties including, but not limited to, setting tables, preparing and serving food items, clearing tables, refilling beverages, restocking food areas, cleaning and sanitizing equipment, and other related responsibilities. Job Description Greet guests warmly upon arrival, manage reservations, and seat guests promptly according to seating availability and server rotation. Maintain an accurate waitlist during busy periods, providing guests with estimated wait times and ensuring clear communication. Answer phone calls, respond to inquiries, and take reservations or to-go orders as needed. Monitor dining room activity to ensure a smooth flow of service and assist with coordinating table turnover. Deliver food to tables accurately and efficiently when assisting as a food runner, ensuring guests receive their orders in a timely manner. Clear and reset tables, including removing dishes, wiping surfaces, and preparing tables for new guests when supporting as a busser. Collaborate with servers, kitchen staff, and leadership to maintain a clean, organized, and welcoming environment. Provide exceptional customer service by addressing guest needs or concerns and escalating issues to leadership when necessary. Assist with light cleaning tasks, such as tidying the host stand or front entrance, during downtime. Perform additional tasks as directed by leadership to support the overall operation of the restaurant. Complies with Hazardous Analysis and Critical Control Point (HACCP) guidelines for food service. Provides outstanding customer service and effectively communicates with patrons and co-workers. Demonstrates ability to establish effective working relationships. Possesses ability to work independently when necessary. Possesses an understanding of food safety and sanitation processes. Demonstrates ability to be on feet for the majority of the day and walk far distances. Incorporates safe work practices in job performance. Performs other duties as required. Qualifications Minimum of 16 years of age. One month food service experience preferred. On-the-job training will be provided. Depending upon location of hire, Serv Safe may be required to obtain within a designated time frame. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org. The Sanford organization owns and manages multiple distinct brands, including Sanford Health, Marshfield Clinic, and Good Samaritan, as well as Lewis Drug, Sanford Health Equip, Solutions by Sanford, Great Shots, and Blue Rock Bar & Grill. Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland. Headquartered in Sioux Falls, South Dakota, the organization has 53,000 employees and serves over 2 million patients and nearly 425,000 health plan members across the upper Midwest including South Dakota, North Dakota, Minnesota, Wyoming, Iowa, Wisconsin and the Upper Peninsula of Michigan. The integrated nonprofit health system includes a network of 56 hospitals, 288 clinic locations, 147 senior care communities, 4,000 physicians and advanced practice providers and nearly 1,500 active clinical trials and studies. The organization's transformational virtual care initiative brings patients closer to care with access to 78 specialties. Learn more about Sanford Health's commitment to shaping the future of rural health care across the lifespan at sanfordhealth.org or Sanford Health News. Good Samaritan, one of the nation's largest nonprofit providers of senior care and services, is committed to transforming the aging experience through innovation, compassion and personalized care. As part of Sanford Health, an integrated nonprofit health system headquartered in Sioux Falls, South Dakota, Good Samaritan serves 10,000 seniors and offers access to a full continuum of care, including 94 rehabilitation and skilled nursing centers, 56 assisted living and memory care facilities, 44 independent living locations and 37 home health and hospice agencies. The senior care provider delivers services across the upper Midwest, with 70% of residents living in rural communities. Learn more about Good Samaritan's mission and commitment to delivering high quality senior care in rural America at good-sam.com.
