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Maitre D/Lead Host
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Based on Tennessee data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$25,717 / year median in Tennessee
+12% projected growth
Job Description
Maitre D/Lead Host Avenue T Hospitality Group - 3.0 Nashville, TN Job Details Part-time | Full-time $22 - $24 an hour 17 hours ago Qualifications Teamwork Interpersonal skills Sales OpenTable Reservation systems Stocking Full Job Description Pelato is a high volume Italian restaurant with two locations in the Nashville Area, one in Germantown and our newly opened location in Franklin. We are approaching our busiest season yet, and are looking for a rockstar who can take charge at our host stand and handle the flow of guests with ease all while creating a memorable experience for all guests entering our doors. (
•_ Applicants must have OpenTable experience in a high volume setting)
•_ Position Summary Ideal team members have a strong background with OpenTable in a high volume setting and are passionate about sincere hospitality and sales! The ideal candidate will have a friendly, outgoing disposition and previous experience working as a Maitre D or Lead Host / Hostess in a bustling, fast-paced, upscale restaurant setting. We work with a tight-knit team in a family-owned & fast paced environment, where input and ideas are appreciated and celebrated!
Responsibilities:
Daily OpenTable reservation plotting to ensure we are maximizing seating and balancing the flow of service Prepare daily reservation & seating notes for the management & service team Answering phones and fielding all call-in inquiries Warmly welcome all guests at the door or via phone, and offer sincere and hospitable interactions at every step of the way Promptly address guest service issues and refer guests to management as necessary Stay updated on current menu choices, specialties and menu adjustments Coordinating any takeout or delivery pickups Guiding guests throughout the dining room, ensuring they are highly satisfied with their seating arrangement, pulling out tables for booth seating, and offering dark napkin options where necessary Actively maintain a clean and neat host stand before, during, and after service Regularly stocking and checking restrooms every 30-minutes for paper products, and communicating any cleaning needs to management Cleaning all glass doors, windows, & counter surfaces around our main entrance Discarding dirty menus and replacing them before, during, and after service as needed Contribute to team effort by accomplishing related results as needed Perform additional basic cleaning tasks as needed or directed by Management Adhere to grooming and appearance standards consistently
Qualifications:
OpenTable experience is a MUST Previous Maitre D or lead Host experience required Excellent oral communication skills required Positive interpersonal skills required Server top skills & proficiencies: Verbal and Written Communication Logic & Problem Solving Customer Service Resolve Conflict Teamwork Persistence Energy Level Salesmanship Professionalism Punctual Sunday availability is required
Pay:
$22.00 - $24.00 per hour
Experience:
OpenTable:
1 year (Required)
Work Location:
In person