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Shogun Japanese Grill & Sushi Bar

Host/Hostess

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What they do

A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.

$25,681 / year median in Texas

+14% projected growth

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Job Description

Job Overview
PLEASE CONTACT 833.526.8767
via
TEXT IF INTERESTED.
In message please include: — First and last name — Resume — Availability — When you are available to come in for an interview We are seeking a friendly, energetic, and organized Host/Hostess to create a welcoming atmosphere for our guests. In this vital role, you will be the first point of contact for visitors, ensuring they feel valued and comfortable from the moment they arrive. Your enthusiasm and excellent communication skills will help manage reservations, coordinate seating arrangements, and maintain smooth flow throughout the dining experience. This position offers an exciting opportunity to be at the heart of our hospitality team, delivering exceptional guest services that leave lasting impressions. Responsibilities Greet guests warmly upon arrival and provide a positive first impression of the restaurant. Manage restaurant reservation systems and seating charts efficiently to optimize table turnover and guest satisfaction. Answer phone inquiries with professionalism, providing accurate information about wait times, reservations, and restaurant offerings. Coordinate with servers and kitchen staff to ensure timely seating and smooth service flow. Maintain cleanliness and organization of the host stand area, including menus, reservation logs, and waiting lists. Assist with guest inquiries, special requests, and seating preferences to enhance overall guest experience. Use restaurant table management systems such as Aloha POS or Micros POS to track reservations and seating status accurately. Requirements Previous experience as a host/hostess or in food service is highly preferred. Strong customer service skills with a friendly, approachable demeanor. Excellent communication skills, including phone etiquette and clear verbal interaction. Familiarity with restaurant reservation management software and POS systems such as Aloha POS or Micros POS. Basic math skills for handling reservations, waitlist management, and guest billing when necessary. Organizational skills to manage multiple tables and guest requests efficiently. Knowledge of food safety standards and hospitality best practices to ensure guest well-being. Join our team if you're passionate about creating memorable dining experiences! We value energetic individuals who thrive in fast-paced environments and are committed to delivering top-tier guest relations through excellent service and organizational expertise. All positions are paid roles dedicated to fostering a welcoming atmosphere for both guests and team members alike.
Pay:
$10.00 - $25.00 per hour
Work Location:
In person