Host / Hostess

Salary Not Available Position range in Grayson County $9.24 - $12.02 Per hour Host / Hostess

JALAPENO TREE OPERATING LLC

Occupation:

Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

Location:

DENISON, TX - 75020

Positions available: 3 Job #: 16928121

Source:

WorkInTexas

Posted:

10/10/2025

Updated:

04/03/2026

Expires:

08/05/2026

Web Site:

WorkInTexas Onsite /

Remote:

Work onsite all of the time

Job Type:

Regular, Full and Part Time Positions, Permanent Employment Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Age 16 and up Schedule Full and Part Time Positions Job Type Regular Duration Permanent Employment Benefits Help for . Join the Jalapeno Tree family and become a part of the Pepper Posse! At the Jalapeno Tree, we are passionate about delivering Crazy Good Mexican Food in a family-friendly atmosphere. We are seeking energetic, motivated individuals who are dedicated to exceptional guest experiences, high-quality ingredients, and exemplary service. As a host/hostess, you are the first point of contact for guests. The Host/Hostess is responsible for greeting and seating guests, managing waitlists, and accurately quoting wait times.

Key Responsibilities:

Warmly welcome guests as they arrive, creating a positive first impression. Escort guests to their tables and provide menus. Answer incoming phone calls; take and fill to-go and curbside orders; clean, organize and stock menus; and perform other assigned side work. Track table status and manage the seating chart, to ensure efficient and balanced table assignments. Coordinate with servers and bussers to optimize table turnover and minimize wait times. Take names and phone numbers for the waiting list and quote accurate wait times to guests when tables are not immediately available. Clearly communicate wait times and manage guest expectations. Provide updates as needed and ensure guests are informed of any changes. Address guest inquiries and concerns promptly and professionally. Provide information about the menu and specials as needed. Maintain a clean and organized host/hostess station. Ensure that the waiting area and entrance are tidy and welcoming. Collaborate with servers and kitchen staff to ensure smooth operations. Relay any special requests or issues to the appropriate team members. Handle guest complaints or issues with empathy and efficiency, escalating to management if necessary.

Benefits:

Competitive hourly wage and tips Health insurance Dental insurance Vision insurance Paid vacation Opportunities for advancement

Requirements:

Qualifications:

•Must be at least 16 years of age• Warmly welcome guests as they arrive, creating a positive first impression. Escort guests to their tables and provide menus. Answer incoming phone calls; take and fill to-go and curbside orders; clean, organize and stock menus; and perform other assigned side work. Track table status and manage the seating chart, to ensure efficient and balanced table assignments. Coordinate with servers and bussers to optimize table turnover and minimize wait times. Take names and phone numbers for the waiting list and quote accurate wait times to guests when tables are not immediately available. Clearly communicate wait times and manage guest expectations. Provide updates as needed and ensure guests are informed of any changes. Address guest inquiries and concerns promptly and professionally. Provide information about the menu and specials as needed. Maintain a clean and organized host/hostess station. Ensure that the waiting area and entrance are tidy and welcoming.

Certifications:

Texas Food Handlers Certification. TABC certification for serving alcohol if 18 years of age.

Physical Requirements:

Ability to stand for prolonged periods, move at a rapid pace, bend, twist, and left products weighing up to 35 pound. Preferred Qualifications Previous experience as a host/hostess or in a customer service role is preferred but not required Working knowledge of point-of-sale systems preferred High school diploma or GED preferred