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Host/Hostess
Job
ArchRay Resort
Fredericksburg, TX (In Person)
$49,545 Salary, Full-Time
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Job Description
Overview Join our vibrant hospitality team as a Host/Hostess and become the welcoming face of our restaurant/tasting lounge! In this energetic role, you will create a warm, friendly atmosphere by greeting guests with enthusiasm, managing reservations, and ensuring seamless seating arrangements. Your positive attitude and excellent communication skills will set the tone for an exceptional dining experience. This paid position offers an exciting opportunity to develop your customer service and hospitality skills in a lively environment where every day brings new interactions and opportunities to shine. Responsibilities Greet guests promptly and warmly as they arrive, making them feel valued from the moment they step through the door Manage reservation bookings efficiently using POS systems, and coordinate seating to optimize flow and guest satisfaction Maintain waitlists, provide accurate wait time estimates, and communicate effectively with guests about their seating status Assist with guest inquiries over the phone, demonstrating excellent phone etiquette and guest relations skills Support the dining team by managing guest flow during busy hours and ensuring tables are cleared and reset quickly Collaborate with restaurant staff to accommodate special requests or needs, enhancing overall guest experience Uphold cleanliness standards in the host stand area and ensure a welcoming environment at all times Skills Proven experience as a host or hostess in a fast-paced food service or restaurant setting Strong customer service orientation with excellent communication skills and a friendly demeanor Familiarity with POS systems; hotel or hospitality experience is a plus Knowledge of food service operations and guest relations best practices Ability to handle multiple tasks efficiently while maintaining professionalism under pressure Exceptional phone etiquette and interpersonal skills to connect with diverse guests Basic understanding of restaurant operations, including reservation management and guest seating procedures Join us to be part of a dynamic team dedicated to delivering memorable dining experiences! Your enthusiasm, professionalism, and commitment to hospitality will help create lasting impressions for every guest who walks through our doors.