Host

Description:

All employees are expected to: Uphold the Hoffbrau Steaks Mission statement. Have a team player attitude. Display their hard working and honest character. Posses excellent people skills and display outgoing personalities. Greet all guests with enthusiasm and friendliness. Speak to guests with enthusiasm at all times. Maintain a professional appearance at all times. Report to work as scheduled (no earlier than five minutes), in uniform, and ready to work. Maintain professional relationships with all coworkers. Follow checklists and standard operating procedures. Perform duties as assigned. Demonstrate competency as outlined in the training schedule. Provides the highest level of service in accordance with our standards.

Primary Job Functions:

Welcome and seat guests in a manner consistent with company standards. Answer guest questions about food, beverages, and our facilities accurately and in a friendly manner. Develops relationships with guests. Communicates with food and beverage staff to ensure guest satisfaction. Ensures that guests have a positive and memorable experience at Hoffbrau Steaks. Identifies food orders when ready and delivers items to tables in a timely manner. Maintains a safe, clean, organized, and stocked work area. Maintains full knowledge of menus, recipes, and other pertinent information. Constantly increasing knowledge of food, beverages, and other products and services. Prepares work area for opening, mid-shift, or closing in accordance with company standards. Make appropriate change when necessary. Process credit card transactions in accordance with company standards. Does side work during non-busy hours. Performs additional responsibilities, as requested by the management team at any time. Responsible for constant sanitation, organization, and proper food handling.

Requirements:

Job Requirements:

Must be at least 18 years of age. Must clearly speak and write English. Required to work flexible shifts and schedules, including weekends and some holidays. Must be able to lift and carry 40 pounds. Required to purchase appropriate uniform upon hiring. Required to stand, walk, lift, climb stairs and bend for long periods of time. Must be able to change kegs out when necessary.