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SI
Sapporo Izakaya
Host
Entry-Level JobVerifiedNo experience needed
Career Insights for Host / Hostess
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Based on Texas data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$25,681 / year median in Texas
+14% projected growth
Job Description
We are seeking a friendly and efficient Host/Cashier to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring they receive a warm welcome and exceptional service. Your responsibilities will include managing guest seating, handling cash transactions, and providing outstanding customer service in a fast-paced restaurant environment. If you have a passion for hospitality and enjoy helping others, we want to hear from you! Responsibilities Greet guests as they arrive and provide them with a warm welcome. Manage seating arrangements to optimize flow and ensure a pleasant dining experience. Handle cash transactions accurately using the Aloha POS system. Assist guests with inquiries regarding menu items, specials, and restaurant policies. Maintain cleanliness and organization of the front-of-house area. Support waitstaff by communicating guest needs effectively and promptly. Address any guest concerns or complaints with professionalism and courtesy. Foster positive guest relations by providing exceptional customer service throughout their visit. Qualifications Previous experience in a restaurant or hospitality setting is preferred but not required. Strong communication skills with an emphasis on phone etiquette and guest interactions. Ability to help guests with inquiries while maintaining a friendly demeanor. Familiarity with Aloha POS or similar point-of-sale systems is a plus. Excellent customer service skills with a focus on guest satisfaction. Ability to work in a fast-paced environment while managing multiple tasks efficiently. A passion for hospitality and creating memorable experiences for guests. Join us in delivering outstanding guest services and be part of an exciting team that values your contributions!