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Umi Hot Pot Sushi & Seafood Buffet

Host

Career Insights for Host / Hostess

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What they do

A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.

$29,323 / year median in Virginia

+9% projected growth

Explore Career

Job Description

Overview Join our vibrant team as a Host, where you will be the welcoming face of our restaurant, creating a memorable first impression for every guest. Your energetic and friendly demeanor will set the tone for an exceptional dining experience, ensuring guests feel valued and comfortable from the moment they arrive. This paid position offers an exciting opportunity to develop your hospitality skills in a dynamic environment, contributing to a positive atmosphere that keeps guests coming back. Responsibilities Greet guests warmly upon arrival and manage waitlists efficiently to minimize wait times. Handle restaurant reservation management using our table management systems such as Aloha POS or Micros POS. Coordinate seating arrangements to optimize table turnover while maintaining guest satisfaction. Answer phone inquiries with professional phone etiquette, providing accurate information and reservations. Assist with guest relations by addressing questions, concerns, or special requests promptly and courteously. Support food service staff by communicating guest needs clearly and ensuring smooth flow of service. Maintain cleanliness and organization of the host stand area, adhering to food safety standards and organizational protocols. Skills Proven experience as a host or hostess in a restaurant setting, demonstrating excellent customer service skills. Strong communication skills, both verbal and written, with the ability to engage guests warmly over the phone and in person. Familiarity with restaurant table management systems such as Aloha POS or Micros POS for reservation and seating coordination. Basic math skills for handling reservations, waitlist calculations, and POS transactions. Experience with POS systems including Micros POS or similar platforms is preferred. Knowledge of food safety procedures and hospitality best practices to ensure guest well-being and satisfaction. Exceptional organizational skills to manage multiple tables, reservations, and guest requests efficiently. Join us as a Host and become an essential part of creating memorable dining experiences! Your enthusiasm, professionalism, and dedication will help foster a welcoming environment where every guest feels appreciated from start to finish. This paid role is perfect for individuals passionate about hospitality who are eager to grow their career in a lively and supportive setting.
Pay:
From $12.77 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements