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MS
Main street Dragon
Host
Career Insights for Host / Hostess
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Scorecard
Based on Virginia data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$29,323 / year median in Virginia
+9% projected growth
Job Description
Host Main street Dragon Richmond, VA Job Details Part-time $12.75
- $25.00 an hour 20 hours ago Benefits Employee discount Flexible schedule Qualifications Phone communication Greeting customers Attention to detail Multi-line phone systems Appointment scheduling Venue guest services Office phone management Full Job Description
- Host/Host Job Description
Overview:
- Join our team as a Host/Host and be a key player in delivering exceptional guest experiences at our restaurant. Your welcoming attitude and organizational skills will ensure that guests have a memorable dining experience from the moment they arrive.
Responsibilities:
- Greet and welcome guests upon their arrival with a friendly and positive demeanor
- Escort guests to their designated tables and present menus promptly
- Assist in seating arrangements to optimize dining space efficiently
- Answer incoming phone calls, handle reservations, and provide restaurant information as needed
- Maintain cleanliness and organization at the host/host station
- Collaborate closely with servers and kitchen staff to facilitate smooth service flow
- Address guest inquiries, complaints, and requests professionally and courteously
- Manage waitlists effectively during busy periods, accurately estimating wait times
Requirements:
- Prior experience in customer service or hospitality is preferred
- Strong communication skills for effective interaction with guests and team members
- Knowledge of food service industry practices and procedures
- Familiarity with POS systems like Aloha POS is advantageous
- Ability to thrive in high-pressure, fast-paced environments
- Excellent phone etiquette and capability to manage multiple phone lines As a Host/Host, you will be instrumental in upholding our commitment to exceptional guest service and fostering positive guest relationships.
Job Type:
Part-time Pay:
$12.75- $25.