Lobby Host & Admin Assistant Melody Lane Academy Yakima, WA Job Details Part-time $17 - $22 an hour 20 hours ago Qualifications Bilingual Computer operation Phone communication Writing skills Administrative experience Attention to detail Full Job Description Lobby Host & Administrative Assistant Job Overview Melody Lane Academy is looking for a warm, dependable, and organized Lobby Host & Administrative Assistant to help create an exceptional experience for our performers and families. This person will often be the first friendly face families see when they enter the academy. The role combines lobby hospitality, Sparkle Store assistance, family communication, and administrative support. We are looking for someone who takes initiative, enjoys building relationships, and wants to grow alongside Melody Lane Academy. At MLA, our mission goes beyond teaching performing arts—we are Empowering Kids, Enriching Families, and Shaping Tomorrow. Responsibilities Warmly welcome performers, families, and visitors as they enter the academy. Help maintain a positive, professional, and family-friendly lobby environment. Answer phone calls, emails, and text messages in a friendly and timely manner. Assist current and prospective families with general questions, class information, trials, and enrollment. Support the Sparkle Store by helping families find dancewear, shoes, class-pack items, and other academy essentials. Schedule Sparkle Store appointments and assist with purchases. Keep the lobby, front desk, and Sparkle Store clean, organized, and inviting. Complete data entry and maintain accurate family and enrollment records in our class-management system. Assist with scheduling, filing, proofreading, calendar management, and other administrative projects. Communicate important information and reminders to families. Support academy events, performances, and special projects as needed. Follow through on assigned tasks and look for ways to support the team without always needing to be asked. Qualifications Friendly, welcoming, and comfortable starting conversations with children and adults. Genuinely enjoys helping families feel informed, supported, and valued. Strong communication and customer-service skills in person, over the phone, and in writing. Organized and detail-oriented, with the ability to manage several responsibilities at once. Dependable, self-motivated, and able to follow through on tasks. Comfortable using technology and willing to learn new systems. Professional, positive, and calm in a busy environment. Experience in customer service, retail, reception, enrollment, or administrative support is preferred but not required. Bilingual abilities are a plus but are not required. A background in dance or performing arts is not necessary—we are happy to teach you about our programs. Availability during our Monday-through-Thursday afternoon and evening class hours is preferred. Opportunities for Growth This position has the opportunity to grow as you become familiar with Melody Lane Academy and demonstrate your strengths. Future responsibilities may include increased involvement in enrollment, family communication, Sparkle Store management, office administration, events, or academy leadership. We are looking for someone who wants more than simply completing a list of tasks. We want someone who is excited to become an important part of our team and help us create a place where every performer and family feels that they belong. Join us in Empowering Kids, Enriching Families, and Shaping Tomorrow!

Pay:

$17.00 - $22.00 per hour Expected hours: No less than 15.0 per week

Work Location:

In person