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RD
ROAD DAWG FAMILY RESTAURANT
Hostess Cashier
Career Insights for Host / Hostess
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Scorecard
Based on Wisconsin data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$27,579 / year median in Wisconsin
+4% projected growth
Job Description
Overview Join our dynamic hospitality team as a Hostess Cashier, where your energy and exceptional customer service skills will create memorable experiences for our guests. In this vital role, you will be the friendly face welcoming visitors, managing reservations, and ensuring smooth table and payment processes. Your enthusiasm and organizational skills will help foster a warm, efficient environment that keeps guests coming back. This paid position offers an exciting opportunity to develop your hospitality expertise while contributing to a vibrant dining atmosphere. Duties Greet guests warmly upon arrival and manage reservation bookings using restaurant table management systems such as Aloha POS or Micros POS. Coordinate seating arrangements to optimize table utilization and guest flow, ensuring timely service. Handle guest inquiries via phone with professional phone etiquette, providing accurate information about wait times, reservations, and restaurant policies. Manage cashier responsibilities by processing payments accurately through POS systems, including cash, credit/debit cards, and hotel folio charges if applicable. Maintain cleanliness and organization at the host stand and cashier station in compliance with food safety standards. Assist with guest relations by addressing concerns promptly and courteously to enhance overall guest satisfaction. Support food service staff with basic organizational tasks during busy periods to ensure seamless operations. Join us in creating welcoming environments where every guest feels valued! We are committed to supporting your growth in the hospitality industry through comprehensive training and a positive team culture. This is the perfect position for someone in school!