Guest Services Representative

FULL TIME

Holiday Inn Research Park - 3.7 Huntsville, AL Job Details Full-time $12 - $14 an hour 1 day ago Benefits Employee discount Qualifications Computer operation Accounting Telephone systems Multi-line phone systems Venue guest services Full Job Description We are looking for FULL TIME and WEEKEND availability. Must be able to work 7AM-3PM & 3pm- 11pm Maintains a through knowledge of all Front Desk computer systems and other related equipment. Maintains a through knowledge of emergency, safety and security procedure. Assists guest upon arrival to the hotel in a friendly and efficient manner. Handles registration procedures quickly and accurately. Maintains a positive and respectful attitude throughout the shift to provide a professional guest experience. Handles guest departure procedures swiftly and accurately while always inquiring in a friendly manner as to the quality of their stay. Processes all incoming and outgoing reservations and cancellation request in a timely manner. Operates the telephone lines in handling incoming calls, outgoing calls, wake-up calls, messages, etc. Handle departmental accounting of monies, receipts, guest accounts and other forms of credit/ payments. Verifies supply levels and informs supervisor of supplies needed for the smooth operation of the department.

Job Type:

Full-time Pay:

$12.00 - $14.00 per hour

Benefits:

Employee discount Ability to

Commute:

Huntsville, AL 35806 (Required)

Work Location:

In person