Front Desk Agent Hampton Inn and Suites Irondale Irondale, AL Job Details Full-time From $15 an hour 18 hours ago Benefits Health insurance Paid time off Employee discount Flexible schedule Qualifications Computer operation Computer literacy Greeting customers Attention to detail Data entry Venue guest services Full Job Description Job Description Hampton Inn Irondale is looking for a friendly, professional, and dependable Front Desk Agent to join our team immediately! We are seeking a customer-focused individual with previous Hilton hotel experience who can provide excellent guest service and help ensure a positive experience for every guest. Candidates must have open availability and prior Hilton experience to be considered. Responsibilities Welcome guests and provide warm, professional customer service. Handle guest check-ins and check-outs efficiently and accurately. Answer phone calls, respond to guest inquiries, and assist with reservations. Process payments and maintain accurate guest records. Address guest concerns and resolve issues professionally. Communicate effectively with housekeeping and hotel management. Maintain a clean, organized, and professional front desk area. Follow Hilton brand standards, hotel policies, and service procedures. Requirements Previous Hilton hotel experience is required. Open availability is required , including weekends, holidays, and various shifts as scheduled. Excellent customer service and communication skills. Professional appearance and a positive attitude. Strong attention to detail and basic computer skills. Ability to multitask in a fast-paced environment. Reliable transportation and dependable attendance. Ability to start immediately. Why Join Our Team? If you enjoy working in hospitality, take pride in delivering excellent guest service, and have experience with Hilton hotel operations, we encourage you to apply! Immediate hiring - we are ready to bring the right candidate on board as soon as possible. How to Apply Apply through Indeed with your updated resume. Please include your previous Hilton hotel experience and availability in your application. We look forward to meeting you!

Pay:

From $15.00 per hour

Benefits:

Employee discount Flexible schedule Health insurance Paid time off

Work Location:

In person