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Front Desk Agent

Job

Hilton Garden Inn Mobile West

Mobile, AL (In Person)

Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 6/12/2026

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Job Description

Manage online, phone and in-person room reservations Welcome guests, check them in, distribute room keys and explain the hotel’s amenities Take payment from customers Respond to guests’ issues and complaints in a friendly, timely manner Explain local amenities and attractions to guests Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs Assist customers with the planning of special events such as weddings and business conferences Arrange specialized services for VIP customers

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