Overview We are seeking a dynamic, customer-focused Front Desk Associate to join our hotel team. As the first point of contact for our guests, you will play a vital role in creating a warm, welcoming experience from check-in to check-out. If you possess strong communication skills, an outgoing personality, and a commitment to providing exceptional hospitality, we would love to have you on our team. Responsibilities Welcome arriving guests warmly and process check-ins and check-outs efficiently. Answer incoming phone calls, respond to inquiries, and assist guests with reservations or billing questions. Manage room assignments and guest requests using the hotel's property management system. Provide accurate information regarding hotel amenities, local attractions, dining recommendations, and directions. Address and resolve guest complaints or issues promptly with professionalism and care. Handle cash and credit card transactions accurately at the front desk. Coordinate effectively with housekeeping and maintenance teams to ensure guest rooms are ready and any operational needs are met. Maintain a clean, organized, and professional front desk and lobby area. Qualifications Previous hospitality, customer service, or front desk experience is preferred, but not required—we are willing to train the right candidate. Reliable, punctual, and adaptable in a fast-paced environment. Strong problem-solving, multi-tasking, and organizational skills.

Ability to work flexible hours, including evenings, weekends, and holidays. Join our team as a Front Desk Associate and make a positive impact on every guest's stay! We value proactive, friendly individuals who are passionate about great customer service, clear communication, and teamwork. This role offers a great opportunity to gain valuable hospitality and customer service experience while working in a supportive, welcoming environment.

Pay:

From $10.00 per hour

Work Location:

In person