Overview Are you friendly, dependable, and comfortable working with the public? We are hiring Hotel Front Desk Agents to join a busy, guest-focused hotel team in Tuscumbia! This is a great opportunity for someone who enjoys helping people, can stay calm in a fast-paced environment, and understands the importance of being reliable and flexible . Full-Time and Part-Time positions available!
What You'll Do:
Greet guests and provide friendly, professional customer service Process guest check-ins and check-outs Answer phones and assist guests with questions and requests Make and manage reservations Accurately process payments and maintain guest information Communicate with housekeeping and maintenance regarding room status and guest needs Keep the front desk and surrounding area clean and organized Complete basic paperwork and administrative duties Respond appropriately to guest concerns and unexpected situations Assist with other hotel duties as a "Floater" when needed, including Breakfast Attendant or Laundry Attendant responsibilities
Skills and Experience What We're Looking For:
Previous hotel front desk or hospitality/customer service experience preferred Comfortable using a computer and learning hotel reservation software Strong communication and customer service skills Professional, friendly attitude Ability to multitask and remain calm when the hotel is busy Dependable and punctual with a strong attendance record
SCHEDULE FLEXIBILITY IS REQUIRED
This position requires
FULL, OPEN AVAILABILITY.
Full-time and Part-Time available. You must be willing and able to work any shift , including: 1st shift 2nd shift 3rd/overnight shift 12-hour shifts Rotating shifts Weekends Holidays Your schedule may vary based on the hotel's needs. Applicants with restrictions on specific days or shifts may not be a good fit for this position. You must also be willing to fill in for other hotel departments, including Breakfast Attendant and Laundry Attendant, when needed. Dependability Matters This hotel follows a strict attendance policy . Employees are expected to report to every scheduled shift on time and maintain reliable attendance. If you are looking for a position where you can be dependable, flexible, and part of a team, apply today! Benefits Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package. Weekly pay $5 prescription drugs $5 doctor's visit copays Free teledoctor service Free counseling services Life insurance included Vision insurance included Dental insurance included Vacation and holiday pay Scholarship Opportunities 401(k) retirement plan Free legal services Our unbeatable employee discount program Apply now so we can hold a spot for you. We can't wait to talk to you! --Your Ōnin team Apply Now