Responsibilities:

Greet and interact with guests in a warm, friendly and professional manner Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs Promptly handle guest service requests and guest complaints to meet and exceed guest expectations Work in cooperation with other departments to ensure a positive guest experience Use computer system to make reservations, check-in and check-out guests and process payments Perform tasks such as answering phones, maintain a cash drawer, operate office equipment Ensure safety and security of the property, staff and guests

Qualifications:

Motivated to maintain excellent customer service reputation Strong oral and written communication and interpersonal skills Strong attention to detail, organization and follow-up abilities Ability to work effectively and efficiently in a fast-paced setting Reliability and honesty Desire to contribute to a supportive and effective team Availability to work a flexible schedule between days, nights, weekends and holidays is a plus

Job Type:

Full-time Pay:

$17.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off Referral program Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Hotel Experience:

1 year (Preferred)

Front Desk:

1 year (Preferred)

Work Location:

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