11:00pm and 11:00pm
7:00am Full Job Description We are seeking dependable enthusiastic individuals to join our team.

Responsibilities and Qualifications:

Welcome guests in a friendly, prompt, and professional manner.
Routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel, process cancellations, revisions, and information updates on changes.
Register guests, issue room keys, provide information on hotel services and room location.
Ensure proper delivery of guest's special requests (i.e. extra pillows, additional preferences)
Respond appropriately to guest complaints. Make every appropriate service recovery gesture in order to ensure total guest satisfaction.
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, and counting/securing assigned bank.
Must be able to multi-task, be detail oriented, and problem solve in order to effectively deal with internal and external guests.
Must be able to maintain composure and objectivity while under pressure.
Work as part of a team and communicate with other departments.
Maintain the cleanliness of the hotel lobby and common areas.
Perform other duties as assigned.

Pay:

$16.75 per hour

Job Types:

Part-time Benefits:

Employee discount Paid time off (After 90 Days) 401K (After 90 Days) Work setting: In-person Must be available to work weekends

Job Type:

Part-time Pay:

$16.75 per hour

Benefits:

Employee discount Paid time off

Work Location:

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