Sierra Meadows Lodging

• Ahwahnee, CA Part-Time | Starting at $16.

90/hr Sierra Meadows is a year-round, dog-friendly glamping resort where guests come to relax, unplug, and enjoy a comfortable stay in a beautiful setting. Our team plays a big role in creating that experience, and we value kindness, communication, and teamwork just as much as efficiency. Our Work Environment Welcoming, inclusive, and LGBTQ+ friendly Team-oriented and supportive Guest-focused with a relaxed, respectful atmosphere Flexible scheduling A workplace where you're trusted to do your job well Job Summary We're looking for a friendly and dependable Front Desk personnel to join our team. This role is often the first and last interaction our guests have with us, so a warm, attentive, and professional presence is essential. You'll support guests throughout their stay, manage reservations and communication, and work closely with management, housekeeping, and maintenance to keep daily operations running smoothly. Key Responsibilities Greet and welcome guests in a warm, friendly, and courteous manner Guide guests through check-ins and check-outs efficiently and in accordance with Sierra Meadows policies Assist guests with front desk and account-related needs, including self-check-ins, payment issues, reservation updates, and special requests when possible Manage reservations across multiple platforms (Airbnb, Booking.com, Expedia, and direct bookings) Answer phone calls and respond to guest messages and emails promptly Process payments, deposits, cancellations, reservation changes, and assist with billing discrepancies Assist guests with on-site needs and address concerns promptly and professionally Communicate clearly with housekeeping, maintenance, and management teams Ensure all pertinent desk and guest-related information is passed on to the next shift or supervisor Restock the camp store as needed Maintain a clean, organized, and welcoming front desk and guest area

Shifts Available Morning:

8:00 AM

• 1:00

PM Mid:

1:00 PM

• 6:00

PM Evening:

6:00 PM

• 11:00

PM Overnight:

11:00 PM

• 7:30 AM (On-site overnight availability required for this shift)
• Flexible availability is strongly preferred.
• Cross-training in housekeeping is available for those interested in picking up additional hours.

Qualifications & Skills Customer service or hospitality experience preferred Excellent and attentive customer service skills Strong communication and interpersonal skills Thorough, detail-oriented, and organized Comfortable multitasking and problem-solving in a guest-facing role Ability to work efficiently while remaining calm and friendly Computer literacy is required Reception or administrative experience is a plus Benefits 401(k) retirement plan Supportive, team-oriented work environment Opportunities for growth within the company If you enjoy helping people feel welcome, take pride in doing things well, and want to be part of a thoughtful, friendly team, we'd love to hear from you.

Work Location:

In person (Ahwahnee, CA)

Job Type:

Part-time Pay:

From $16.90 per hour

Benefits:

401(k) Flexible schedule

Work Location:

In person