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T
TheQuail
Guest Service Agent (FT/PT)
Career Insights for Hotel Desk Clerk
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Based on California data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$37,178 / year median in California
Job Description
Working alongside the amazing team at The Quail, we are seeking a Full-Time & Part-Time Guest Service Agent to support our Front Office Department. Work for a highly prestigious hotel located in sunny Carmel Valley, California.
Learn and grow within a strong hospitality operation.
Exceptional medical benefits, Employee discounts on Lodge, Golf, and Dining services. Key Accountabilities Responsible for all guest services related to the objectives of the property.
Handle guest check-in, check-out and sharing general knowledge about the property, our company, and local attractions. Provide prompt and courteous switchboard services by taking reservations and transferring phone calls. Work closely with the Housekeeping Department to ensure rooms are cleaned on time and special requests are honored General Requirements Bachelor's Degree preferred or combination of education, training, and experience
Able to work in fast-paced environment
Great verbal communication skills
Excellent computer skills
Must be outgoing, sociable, and well spoken
Prior hotel front desk experience required
Opera/ Opera Cloud experience preferred