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Hidden Valley Inn

Front Desk Agent

Entry-Level JobVerifiedNo experience needed

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$37,178 / year median in California

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Job Description

Hidden Valley Inn is in search of a Front Desk Agent who provides assistance, direction, and booking accommodations for guests by welcoming and directing them appropriately. This position interacts with guests and potential guests in person, over the phone and through email. Responsibilities include (but are not limited to) checking guests in and out, room reservations as well as concierge assistance with dinner reservations and providing area information.
Qualifications and Requirements:
Prior hospitality or office experience Fluent in English (verbal and written communication) Ability to multi-task Friendly, welcoming persona Punctual and reliable Flexibility with schedule Professional attitude and excellent attention to customer service Current CA Driver's License Desirable skills: Bi-lingual Strong written and verbal communication with emphasis on professional Experience with using Microsoft Office Products Knowledge of property management software. (Previous PMS systems) Knowledge of the Big Sur area Ability to provide excellent customer service Medical, Dental, Vision, Life, LTD, PTO, Sick, 401K (and match) Please forward resume via email. Hidden Valley Inn is an
Equal Opportunity Employer Job Type:
Full-time Pay:
$19.00 - $20.00 per hour
Work Location:
In person