Front Desk Agent Marriott Hotel Location:

Chino Job Summary Marriott Hotel is seeking a reliable and experienced Front Desk Agent to join our team. The ideal candidate must have previous hotel front desk experience and strong customer service skills. This role requires flexibility to work AM, PM, and Night Audit shifts, including weekdays and weekends. Key Responsibilities Greet and welcome guests in a friendly and professional manner Perform guest check-in and check-out procedures efficiently Handle reservations, cancellations, and room assignments Respond promptly to guest requests and inquiries Provide information about hotel services, amenities, and local attractions Coordinate with housekeeping and maintenance to ensure guest satisfaction Handle guest concerns or complaints professionally and efficiently Maintain accurate records of guest accounts, payments, and transactions Promote hotel services, amenities, and room upgrades when appropriate Follow all hotel policies and procedures Requirements Previous hotel front desk experience

REQUIRED

Must be available for AM, PM, and Night Audit shifts Must be available to work weekdays and weekends High school diploma or equivalent required Strong customer service and communication skills Professional appearance and positive attitude Basic computer skills and familiarity with hotel management systems preferred Benefits Employee hotel discounts Referral program Opportunities for career growth Supportive team environment

Work Location:

On-site Qualified candidates with hotel front desk experience and flexible availability are encouraged to apply.

Job Type:

Full-time Pay:

$17.00 - $17.50 per hour

Benefits:

Employee discount Referral program

Work Location:

In person