Part-Time Guest Experience Specialist Wren Costa Mesa, CA Job Details Part-time $17 an hour 18 hours ago Benefits 401(k) Employee discount Qualifications Customer communication Full Job Description Part-Time Guest Experience Specialist Wren | Costa Mesa, CA Job Summary Wren is seeking a Part-Time Guest Experience Specialist to join our team and help bring our vision of a community-focused wellness retreat to life. This role is perfect for someone who thrives in a welcoming, wellness-centered environment and is enthusiastic about creating meaningful connections with guests. Our specialists are the first point of contact and play a vital role in delivering an elevated and seamless guest experience. Who We Are Wren is a neighborhood wellness retreat offering an elevated yet approachable take on self-care and relaxation. We blend luxury with a focus on balanced living, creating a sanctuary for clients and staff alike. Our mission is to foster meaningful connections, inspire healthy living, and create a community where everyone feels seen, valued, and cared for. The Role As a Guest Experience Specialist, you'll be at the heart of Wren's day-to-day operations, greeting and educating guests, preparing for services, and ensuring every visit is smooth and enjoyable. If you're passionate about wellness, have a knack for connecting with people, and enjoy being part of a dynamic team, we'd love to hear from you. Responsibilities Welcome guests warmly, check them in and out, and provide a seamless front desk experience. Educate guests about Wren's services, memberships, and product offerings with enthusiasm and knowledge. Foster authentic connections with guests and team members, ensuring everyone feels valued and cared for. Maintain a clean, organized, and serene environment in all common and service areas. Prepare rooms and spaces for services, ensuring they reflect Wren's elevated standards. Contribute to community events and initiatives that support Wren's mission. Manage appointment schedules and provide support to ensure smooth daily operations. What We're Looking For Passion for wellness: You embody a healthy lifestyle and are excited to share it with others.

People-focused:

You genuinely enjoy connecting with others and creating memorable experiences.

Engaging team member:

You value collaboration and thrive in a supportive, team-oriented environment.

Excellent communication:

You're confident, articulate, and approachable, with strong interpersonal skills.

Proactive and detail-oriented:

You anticipate needs, solve problems, and take pride in creating an exceptional guest experience.

Flexibility:

You're available to work evenings, weekends, and adapt to a dynamic schedule. Perks & Benefits Complimentary access to sauna and cold plunge. Discounts on Wren's premium products and services. Opportunities for growth within a wellness-centered workplace. A supportive environment that values balance, connection, and positivity. Qualifications Previous experience in a customer service, hospitality, or wellness-related role is preferred. A genuine passion for health, wellness, and community connection. Strong organizational skills and ability to multitask in a fast-paced environment. Proficiency in scheduling systems or point-of-sale software is a plus but not required.

Job Type:

Part-time Pay:

$17.00 per hour

Benefits:

401(k) Employee discount

Work Location:

In person