The Front Desk Team Member ensures that hotel guests receive hospitable and responsive service at check-in, during the stay, and upon departure, ensuring guest satisfaction and loyalty. The Team Member handles financial transactions accurately and maintains required systems and records. This position will be a combination of morning shifts 7am-3pm and swing shifts 3pm-11pm. Will need a flexible schedule.

Specific duties include:

Accurate and hospitable handling of guest reservation, check-in, check-out, payment, including credit card and cash handling procedures Proficient administration of the hotel's electronic reservation system Prompt, friendly response to guest requests or concerns with follow-up to ensure satisfaction

REQUIREMENTS

Experience in accurate cash handling and credit cards Experience working with a computer, including data entry Ability to work well with others Customer Focus, including experience in anticipating guest needs and responding pleasantly and professionally in a variety of settings and situations Reliable transportation

Job Type:

Full-time Pay:

From $16.90 per hour Ability to

Commute:

Eureka, CA 95501 (Required)

Work Location:

In person