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Oxnard Inn Lancaster

Front Desk Agent

Career Insights for Hotel Desk Clerk

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Based on California data

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$37,178 / year median in California

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Job Description

Front Desk Agent Oxnard Inn Lancaster Lancaster, CA Job Details Full-time From $16.90 an hour 2 hours ago Benefits Flexible schedule Qualifications Administrative experience Data entry Organizational skills Front desk Productivity software Full Job Description What You'll Do (Job Responsibilities):
Welcome Guests:
Process check-ins, check-outs, and room assignments efficiently using our reservation system.
Provide Great Service:
Answer phone calls, take reservations, and answer guest questions about the hotel, amenities, and local Lancaster attractions.
Handle Transactions:
Secure credit card authorizations, process payments, and manage damage deposit holds.
Team Up:
Coordinate closely with housekeeping and maintenance departments to ensure rooms are ready and any maintenance issues are resolved quickly.
Keep It Tidy:
Maintain a clean, welcoming, and organized lobby and front desk area.
What We're Looking For:
Experience:
1+ years of customer service experience (hotel front desk experience is a huge plus).
Tech-Savvy:
Comfortable using computers, typing quickly, and learning property management software.
Great Communicator:
Warm, professional, and patient communicator—both in person and over the phone.
Reliability:
Dependable transportation and a flexible schedule (including weekends and holidays).
Pay:
From $16.90 per hour
Work Location:
In person