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Mammoth Mountain

Front Office Representative - The Westin Monache

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$37,178 / year median in California

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Job Description

Year Round
LIVE THE DREAM.
Work here. Play here. The mountains are calling.
NOTE:
This position is located in Mammoth Lakes, California. Did you know that, as part of your employment at The Westin Monache, you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isn't it? More about the benefits and perks of your adventure here: Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts Discounts on ski/snowboarding lessons Friends and Family vouchers Retail & Food discount Equipment Rental discount 401k with company match Healthcare Dental Vision PTO for benefit eligible employees Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide Offers of employment may be contingent upon successful completion of a background investigation.
A little about this position:
Greets, registers, and assigns rooms to Guests. Dispatches Lodge Staff such as Housekeepers and Maintenance Service employees in response to Guest requests. Makes, changes and cancels reservations. Serves as Lodge telephone operator. Answers inquiries pertaining to hotel services as well as other Mammoth California services. Computes bill, collects payment, and checks guests out of the hotel.
Requirements:
High school graduate with general business office training or equivalent experience. Basic computer skills required. Minimum of one year experience in public or guest relations service. Ability to effectively present information in one-on-one and small group situations to guests. Ability to apply common sense and understanding to carry out instructions furnished in written and oral form. Ability to deal with problems involving several concrete variables in standardized situations.
Hourly pay rate:
$21.00 to $22.50

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Dental Insurance