Wednesday, Thursday, Saturdays As our Spa Receptionist, you are more than a greeter; you are the orchestrator of tranquility. You'll set the tone for a transformative experience, blending sophisticated administrative skills with genuine warmth and a passion for wellness, all while upholding the esteemed standards of our luxury brand. Responsibilities Create an
Oasis:
Warmly greet guests, offer refreshments, and maintain an immaculate reception area, ensuring pristine presentation.
Master Coordinator:
Efficiently manage multi-line phones, online booking systems, reservations, and guest inquiries with professionalism.
Expert Advisor:
Develop comprehensive knowledge of all spa treatments, products, and amenities to guide guests to their ideal wellness path.
Uphold Luxury:
Ensure every interaction and detail aligns with our high-end hotel's service standards and brand identity. Support the
Team:
Collaborate with therapists and management to ensure smooth operations and exceptional guest flow.
What You Bring:
Proven experience in a luxury hotel, spa, or high-end hospitality setting. Exceptional communication, interpersonal, and problem-solving skills. Impeccable grooming, poise, and a discreet, professional demeanor. Proficiency with booking software and standard office tools. A genuine passion for wellness, self-care, and exceeding guest expectations. Flexibility to work evenings, weekends, and holidays as required.
Required Availability:
Part Time / 2 shift minimum (flexbility between 9:30am-6pm )