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Guest Services Assistant
Job
City of Palo Alto
Palo Alto, CA (In Person)
Full-Time
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Job Description
The Junior Museum & Zoo is looking for a Guest Services Assistant (Arts & Sciences Technician - H) to help support its visitor experience. About the Junior Museum The Junior Museum is a place where children and their caregivers come to explore, discover, create, play, and get curious about science and nature. Animals at the Museum & Zoo provide children with age-appropriate examples of interesting adaptations, habitats, or wildlife conservation programs. Special installations bring children nose-to-nose with some animals, while other elements encourage imaginative play, support whole body movement, and stimulate multiple senses. There are over 70 species and 400 specimens housed at the Zoo. Educational experiences at the Junior Museum include year-round classes, camps and field trip opportunities. About the Position Under the supervision of the Guest Services Lead, the Guest Services Assistant (Arts & Sciences Technician - H) performs routine and repetitive computer inputting, and clerical tasks (including cash handling and answering the phone), and provides skilled customer service support for visitors. This position must enjoy working with the public and children, and must be available to work both weekday and weekend shifts. The Guest Services Assistant position is located at the Palo Alto Junior Museum & Zoo.