Job Summary Hotel St Helena is seeking friendly, professional, and customer-oriented Front Desk Staff/Baristas to join our team. In this dual role, you will be the welcoming face of our hotel, providing exceptional guest service at the front desk, and creating memorable experiences at our coffee and wine/champagne bar. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to multitask efficiently. This position offers an engaging work environment where you can showcase your hospitality skills while contributing to a warm and inviting atmosphere for our guests. Will receive tips on top of hourly wage. Responsibilities Greet and assist guests with check-in and check-out procedures in a courteous and efficient manner. Handle guest inquiries, reservations, and requests with professionalism and a friendly attitude. Manage front desk operations, including answering phones, scheduling, and maintaining guest records. Provide exceptional service at the coffee and wine/champagne bar, preparing beverages such as coffee drinks, wine, and champagne for guests. Take orders accurately, serve beverages promptly, and ensure guest satisfaction. Maintain cleanliness and organization of the front desk area and bar station. Uphold hotel policies and safety standards at all times. Collaborate with team members to ensure smooth daily operations and a positive guest experience. Skills Excellent interpersonal and communication skills with a friendly demeanor. Strong organizational skills with attention to detail. Ability to multitask effectively in a fast-paced environment. Basic knowledge of hospitality operations, including front desk procedures and beverage preparation. Customer service-oriented mindset with a proactive approach to guest needs. Flexibility to work various shifts, including evenings and weekends as needed. Previous experience in hospitality or barista roles is preferred but not required; training will be provided for the right candidate. Join our team at Hotel St Helena where your hospitality skills can shine! We value professionalism, enthusiasm, and a passion for creating memorable guest experiences.

Pay:

$21.00 - $25.00 per hour

Benefits:

Health insurance

Work Location:

In person